In response to the market demand for travel protection, PT Citilink Indonesia (Citilink), subsidiary of PT Garuda Indonesia, Tbk., a low cost airline (LCC), launched its new service – Citilink Shield, a travel insurance solution providing maximum protection for Citilink passengers. The product launch was marked with a signing ceremony between Citilink and PT. Chartis Insurance Indonesia (Chartis) held in the Head Office of Citilink at Citicon Tower, 16th fl, West Jakarta.
Citilink Shield is a travel insurance service specially designed with features and benefits from Chartis Travel Guard which provides 24 hours / 7 days a week coverage for any unforeseen events such as flight cancelation, flight delay, lost baggage and others.
"We launched Citilink Shield in response to our loyal passenger needs for their maximum convenience during their trip. As part of our commitment in providing best services for our passegers, we are establishing a partnership to launch Citilink Shields with Chartis, a leading general insurance provider in Indonesia and throughout Asia Pacific especially for travel insurance," said Arif Wibowo, CEO PT. Citilink Indonesia during the launch ceremony.